New Shoes Wear Out All Day And It's Hard To Replace Them.

Ms. Qiu, the public

The sandals she bought only wore out for a day, because her shopping ticket was lost and merchants were asked to change their shoes.

On the 11 day, under the coordination of journalists, merchants changed another style sandals for Ms. Qiu.

Ms. Qiu said she saw a pair of sandals in a boutique at Liuyuan road last Saturday. She only tried one of them at the time, and felt that the shoes fit perfectly and comfortably, so they were ready to buy them.

But she didn't bring enough money. She told the clerk to wrap up the shoes first. After she took the money, she went home with her sandals.

Unexpectedly, she wore only one day on the second day. At the time, there was another shoe on the upper part and bottom of the other shoe that had not been tried on. Five nails were fixed, four of them had been dropped out, and only one of them had been fixed.

She hammered the nails in, but unexpectedly she walked out a few steps and then fell out again.

"When I was going to find a merchant to exchange, I could not find it.

Now.

At the store, the clerk said no small ticket could not prove it.

It was sold in their shop. "

Ms. Qiu said that the store was clearly under surveillance, and the clerk could check out the surveillance at that time. But the clerk said there was no video at that time, and has always stressed that even if there is a monitoring certificate that the shoe is sold in the store, no small ticket can not change the goods.

On the afternoon of 11, reporters and Ms. Qiu came to the boutique together.

A salesperson explained, "sandals were bought in our shop, but customers could not change them without shopping tickets. We didn't mean to embarrass her. There were rules in the store. We must show small tickets when changing shoes, and we do things according to regulations."

And Ms. Qiu believes that as long as businesses recognize the fact that shoes are purchased at the store, they should replace her.

After the reporter coordinated, the clerk asked the shopkeeper, and according to Qiu's request, she changed to another pair of sandals of the same price.

The staff of Dongchangfu Consumers Association reminded consumers to keep relevant credentials properly after shopping, so as to safeguard their rights.

At present, many businesses only offer small shopping tickets to customers. Small ticket is generally used in thermal paper, and the long time handwriting is easy to blur. Therefore, when consumers are shopping, it is best to ask for regular invoices from merchants.